After Sales

Parts Departament

TEREX Latin America offers high-quality original parts that ensure the maximum performance of its equipment even under adverse working conditions, and considerably increase their durability and cost-benefit ratio of the operation.

TEREX Latin America customers have the confidence that they will be able to count, at any moment, on a highly-qualified consulting team, excellent customer service, and fast delivery of spare parts thanks to a big network of distributors—all of this even in situations that demand high maintenance, repair, or parts replacement.

With more than 30 representatives throughout Latin America, TEREX Latin America can deliver the parts requested since they are always in reach of its customers. Furthermore, its quick, effective and safe distribution system minimizes the downtime of your machine. Completely supported by an original spare parts center that is well stocked with components, this distribution system counts on top-of-the-line technology and keeps in permanent contact with all the other global branches of the TEREX group.

 

Service Departament

The TEREX Latin America Service Department gives full support for the perfect operation of its equipment with a variety of special programs. Each one of these keeps your machine running smoothly, your project on schedule, and brings complete satisfaction of your needs.

Customer Service

These programs include a set of activities developed in order to coordinate the relations between user, distributor, and manufacturer and each one's respective functions in order to offer complete customer service.

Technical Support

We offer a wide range of technical services developed in order to take your equipment in a proactive way to a level of excellence in capacity and productivity. These programs have the purpose of increasing the durability of your equipment, minimizing wear and premature breakdowns, quickly solving possible setbacks before they result in bigger problems, and reducing the time the machine is stopped.

Training

Programs with the purpose of preparing distributors with the knowledge and skills needed to offer a high-quality service in all aspects, both in maintenance of the equipment as well as the other services for the customer.